I V Ramana
Unit Head - Operations, Apollo Hospitals
East Godavari, Andhra Pradesh, India

Experience –
18 yrs Hands on experience in Hospital Industry with various positions. 8yrs ofExperience in Operations out of18yrs. Exposure: Complete OperationsSelf-efficiency ineffective problem solving. Highest standards of Quality assurance Monitoring on MIS, P&Laccount Day to day Administrative activities and issues. Statutoryrequirementsassurance Coordinate with HRD in recruitment of staff. Coordination with Doctors, stakeholders Customersatisfaction assurance Business Development monitoring CME's/Trainingprograms/Awareness programs and etc., taken care. NABH standards implementation alongwith SOPs.

Unit Head -
Company Name - Apollo Hospitals
Dates Employed Sep 2015 – Present

Chief Operating Officer -
Company Name Apple Hospital
Dates Employed Sep 2014 – Sep 2015
Employment Duration 1 yr 1 month
Total Operations and Quality.

General Manager (Operations) -
Company Name: Tirumala Hospitals
Dates Employed Nov 2012 – Aug 2014
Employment Duration 1 yr 10 months
Location: Visakhapatnam Area, India
Its 300 bedded Super Speciality & Laparoscopic Institute.

Key Skills -
Hospital Administration, Operations Management, HR Management, InventoryManagement, In-patient Billing (Cash & Credit), MIS, P&L Management Facility Management, NABH.

Responsible for -
Quality Customer Care to attain utmost Customer Satisfaction
Quality & Smooth Operations
Business Development Activities
Engaging the Doctors and Employees
MIS Analysis to have the control on income & expenditure and to attain the Orgn Goal.
To place the NABH Standards in the Orgn.
Drive the team to reach the Organisational Goal.

Hospital Administrator -
Company Name: Vaatsalya
Dates Employed Aug 2010 – Nov 2012
Employment Duration 2 yrs 4 months

Responsible for Quality & Customer Care, Business Development activities, Administrative &Operational Issues, Engaging staff and doctors, MIS analysis & Its monitoring and controllingtowards Organisation Goals and Drive all the team members towards Organisation Goals.

General Manager – Operations -
Company Name: Rainbow Children's Hospital,
Dates Employed Jan 2009 – Aug 2010
Employment Duration 1 yr 8 months

Adopted a system depart wise and kept controls on them towards Organisational Goals. Improved Quality Care and Customer Care by giving adequate training to the staff.Streamlined Pharmacy Purchases Vs Sales and Inventory level to reach maximizing the profitability Enriched business drastically by analyzing MIS and controlling on Direct and Indirect Expenses along with Business Development activities.

Eduction:
Andhra University -
Degree Name: Master of Business Administration (M.B.A.)
Field Of Study Hospitality Administration/Management
Dates attended or expected graduation2011 – 2014
Activities and Societies: Got bronze medal for Middle Run(1500mts) from AP Open State
Athletics and represented as Sports Captain and Cadet Under Officer - NCC from the Degree College.

Andhra University -
Degree Name: Master of Business Administration (M.B.A.)
Field Of Study Hospitality Administration/Management
Dates attended or expected graduation 2011 – 2014
Activities and Societies: Got bronze medal for Middle Run (1500mts) from AP Open State
Athletics and represented as Sports Captain and Cadet under Officer - NCC from the Degree
College.
M.Com from Nagarjuna University(1993-95)
Graduated Bachelor of Law from N B M Law College, Andhra University ( 1995-98)
Post Graduate Diploma in Industrial Relations & Personnel Management from
Sri Venkateswara University (1995-96).

Andhra University
Degree Name: Bachelor of Laws (B.L)
Field of Study Hospital and Health Care Facilities Administration/Management
Dates attended or expected graduation1995 – 1998

Sri Venkateswara University
Degree Name: P.G.Dip.IR & PM
Field Of Study PG Dip in IR & PM
Dates attended or expected graduation 1995 – 1996

Nagarjuna University –
Degree Name: Master of Commerce (M.Com)
Field Of Study Finance and Financial Management Services
Dates attended or expected graduation 1993 – 1995

Shriram High School, Garividi –
Degree Name: SSC (10th Standard)
Field Of Study 10th Class
Dates attended or expected graduation 1984 – 1985.
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